1. How to choose the size of our products?

Each of our product pages has a detailed size chart. It is recommended that you measure your body size according to the size chart before purchasing and choose the most suitable size.
If you are between two sizes, it is recommended to choose a larger size according to your wearing habits to ensure comfort.

2. What is the fabric of our clothes?

  • Shirt: Cotton, linen and blended fabrics are mostly used to ensure breathability and comfort.

  • Coat: Wool, polyester and other warm and windproof materials are used.

  • Dresses: Choose soft and flowing fabrics such as silk, chiffon and pure cotton.

  • Pants: Including stretch cotton, polyester-cotton blends and wool materials, it is comfortable and durable.

  • Sweater: Made of pure wool, cashmere and cotton yarn, it is both warm and skin-friendly.

3. How to care for our clothes?

  • Shirts and DressesHand wash in cold water or gentle machine wash, avoid bleach.

  • JacketsPlease follow the label instructions, some can be dry cleaned.

  • Pants and sweaters are recommended to be washed inside out in cold water, laid flat to dry, and avoid high temperatures and exposure to the sun.

4. Does our support returns and exchanges?

Yes, we support returns and exchanges within 7 days after receiving the goods (the goods must be kept in their original condition, not washed or damaged). For specific operations, please refer to our return and exchange policy page.

5. How to confirm the order delivery and logistics information?

After the order is confirmed, you will receive an email notification of the shipment. The email will contain the logistics order number, and you can check the package status in real time through the order number.

6. What season is our clothing suitable for?

  • Shirts and dresses are suitable for spring, summer and autumn, and some shirts can be worn as inner wear.

  • Coats are mainly suitable for cool autumn, winter and spring.

  • Pants are suitable for both spring and summer and autumn and winter, depending on the material.

  • Sweaters are a must-have for autumn and winter, and some light and thin styles are suitable for spring and autumn.

7. Are our products environmentally friendly or sustainable?

We are committed to using environmentally friendly materials and responsible production processes to reduce the impact on the environment while ensuring the high quality and durability of our products.

Contact us

Email:support@zorvia.top